When a payment fails, Stripe Smart Retries automatically retries the charge over the next several days using machine learning to pick the optimal retry times. This recovers payments from temporary card issues like network errors or temporary holds.
Stripe does not send your customer an email. It does not tell them their card was declined. It does not ask them to update their payment method. Your customer only finds out when their subscription is cancelled or their access is blocked - by which point they may already have moved on.
Rebill connects to your Stripe account and sends a sequence of dunning emails the moment a payment fails. Customers get a direct link to update their card. Expiring card alerts go out 30 days before a card expires - stopping failures before they start. Together with Stripe Smart Retries, you have full coverage.
| Capability | Stripe + Rebill | Stripe only |
|---|---|---|
| Automatic payment retries | ||
| Dunning emails to customers | ||
| Expiring card alerts | ||
| Win-back campaigns | ||
| Recovery analytics dashboard | ||
| Custom email templates | ||
| Human-readable failure reasons | ||
| Monthly cost | $19/mo | Included in Stripe |
Stripe Smart Retries automatically retries failed charges on a schedule - but it never contacts your customer. Your subscriber does not know their payment failed until their access is cut off.
Rebill sends a sequence of dunning emails the moment a payment fails, giving customers a chance to update their card before they churn involuntarily.
Expiring card alerts notify customers 30 days before their card expires - preventing failed payments before they happen, something Stripe does not do out of the box.
Rebill works alongside Stripe's Smart Retries, not instead of them. Retries + emails together recover significantly more revenue than either approach alone.
Add dunning emails on top of Stripe Smart Retries for $19/month. Connect in under 2 minutes. No commitment, cancel anytime.